Shipping & Returns
Prints will be shipped rolled carefully in a sturdy cardboard tube when sent domestically (we've had too many sad faces from flat-packed prints being damaged!). A day or two under some heavy books and they'll be nice and flat. However, keep in mind that because of the nature of cotton paper, it will respond to differing levels of humidity in the air.
We use USPS Priority Mail which typically takes 2-3 days. You will be advised when your print has shipped and provided with a tracking number for keeping an eye on its travel progress.
We are happy to ship prints internationally and make every effort to accurately document the contents and value, however we don't assume responsibility for unforeseen customs charges when it arrives abroad. Because of shipping costs, prints posted internationally will also arrive carefully packaged in sturdy tubes.
We use USPS First Class International. Depending on the country, we often can't share tracking information on these shipments. If you have a specific carrier request let us know and we can look into making different arrangements.
If your prints have arrived damaged in any way we will send a replacement with expedited shipping free of any charge and will also pay for your damaged prints to be posted back to us. In the unlikely event that you're not 100% happy with your prints when they arrive we are happy to arrange for replacements to be sent or for store credit on a future purchase.