FREQUENTLY ASKED QUESTIONS:

Don't see yours answered below? Just shoot us an email: info@jointheprintclub.com

 

Does Print Club Ltd. ship overseas?

Absolutely! Anywhere and everywhere, just check the international shipping in the check-out drop down menu.

Are my prints archival?

Yes! All Print Club Ltd. pieces are produced on 100% acid-free paper which means they have a life expectancy of over 1,000 years.

How should I frame or display my prints?

The best way to love your prints and ensure their long, happy life is certainly to have them framed. A high quality frame can prevent damage, fading and also show your prints off in their best possible light. If you are opting for custom framing we suggest "floating" your prints rather than having a mat board frame cut. This allows for the beautiful deckled edge of the printmaking paper to remain visible.

My prints aren't perfectly flat, should I try to flatten them?

Because of shipping costs, prints posted internationally will arrive carefully packaged in sturdy tubes. A day or two under some heavy books and they'll be nice and flat. However, keep in mind that because of the nature of cotton paper, it will respond to differing levels of humidity in the air. Sometimes paper will lay flat and other times it will slightly ripple. This is natural and a lovely reminder of its physicality as an organic object, embrace its paper personality!

Can you arrange custom framing?

We are happy to help coordinate framing through our friends at Adjective Art and Framing. For those in Boston we can organize for your framed print to be picked up. Elsewhere your framing job will also incur shipping charges. You can view their finish options on the Adjective Art and Framing website. 

Do you accept returns?

If your prints have arrived damaged in any way we will send a replacement free of any charge and pay for your damaged prints to be posted back to us. In the unlikely event that you're not 100% happy with your prints when they arrive we are happy to arrange for replacements to be sent or for store credit on a future purchase.